Privacy & Cookies Policies
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At Prenderland Books we are committed to protecting your personal information and privacy. This policy sets out how we use and protect your personal information, including data from the use of our website.
April Prendergast is the Data Controller for personal data. We do not trade personal information for commercial purposes and will only disclose it if required to do so by law, or if it is with your consent.
This policy was updated in May 2018 to show that we are adhering to the new General Data Protection Regulation (GDPR) which came into force in May 2018.
2. By using our website www.prenderlandbooks.co.uk (our Site) and/or providing personal information you consent to us obtaining personal information from you and holding and using personal information that is provided by or obtained from you in accordance with this policy.
3. The data controller, April Prendergast, can be contacted by email at email@example.com or by post at 27 Lidget Hill, Pudsey LS28 7LG.
4. We regard the lawful and correct treatment of personal information with utmost importance in order to provide confidence to those with whom we deal.
5. We will ensure that we obtain, use and disclose personal information lawfully and correctly. To this end we fully endorse and adhere to the principles of data protection, as required by the GDPR.
6. In particular we will:
6.1 Observe the conditions regarding the fair collection and use of personal information (please see below regarding personal information collected via our Site)
6.2 Meet our legal obligations to specify the purposes for which we process personal information
6.3 Collect and process appropriate personal information, only to the extent that it is needed to fulfil our operational needs or to comply with any legal requirement
6.4 Ensure the accuracy of any personal information kept by us
6.5 Apply checks to determine the length of time personal information is held by us
6.6 Ensure that the rights of people about whom personal information is held, are able to be exercised fully.
6.7 Take appropriate technical and organisational security measures to safeguard personal information
7. COLLECTION AND STORAGE OF PERSONAL INFORMATION
7.1 Where we collect personal information via our website, prior to finally submitting any personal information to our website, we will endeavour to ensure that you are informed as to:
7.1.1 The purpose for collecting the information
7.1.2 What the information will be used for
7.1.3 The identity of anyone else to whom the information will be given and what they will use it for
7.1.4 How you can request copies of any personal information we hold on you.
7.2 Information we may collect from you:
7.2.1 information that you provide when communicating with us through our Site and by email;
7.2.2 if you contact us, we may keep a record of that correspondence;
7.2.3 details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
7.3 Storage of data:
7.3.2 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
8. USES MADE OF THE INFORMATION
8.1 We use the information held about you in the following ways:
8.1.1 to ensure that content from our Site is presented in the most effective manner for you and for your computer;
8.1.2 to update our Site in relation to Book Swaps held. Where you send us an email confirming the region in which you have held a Book Swap, we will update the Book Swap map with details of the region in which the Book Swap was held.
8.2 We will not use your personal information for marketing purposes.
9. DISCLOSURE OF YOUR INFORMATION
9.1 We may disclose your personal information to third parties:
9.1.1 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, in order to enforce or apply our terms and conditions and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
9.1.3 where we reasonably believe that you are or may be in breach of any of the laws of England and Wales (for example, because content you have sent may be defamatory), we may use your personal information to inform relevant third parties such as your employer, e-mail/internet provider or law enforcement agencies about the content and your behaviour.
10.1 Our Site is designed partly for children. Therefore, we are aware that we must be extra cautious when processing personal information.
10.2 If you are under the age of 18, you may only use this Site and provide personal information if you have the consent of, and are supervised by, a parent or guardian.
10.3 If we believe a child using this Site is under 18 we will not process any personal information of that child without the consent of the parent or guardian. If the user is 18 or over, we will only collect and process personal information as the long as we believe the user understands what is involved.
10.4 We will not disclose information collected from children under the age of 18 to anyone else without the consent of a parent or guardian.
10.5 Children under 18 should only send information to us after obtaining permission from their parent or legal guardian.
10.6 If a parent or legal guardian becomes aware that their child or children has provided us with any personal information without their written consent we invite you to notify us by email at firstname.lastname@example.org so that we may delete this information from our record.
11. YOUR RIGHTS
11.1 As an individual whose personal data is processed by Prenderland Books you have the following rights:
- the right to be informed - which is what this privacy notice is for
- the right to access the data we hold about you
- the right to object to processing carried out on the basis of legitimate interests
- the right to erasure (in some circumstances)
- the right of data portability
- the right to have your data rectified if it is inaccurate
- the right to have your data restricted or blocked from processing
To exercise any of these rights, please contact April Prendergast
If you are not happy with the way we have handled your data and are unable to resolve the issue with us personally, you can complain to the Information Commissioners Office (ICO).
13. IP ADDRESSES
We only use IP addresses to analyse trends, administer our website, track general user movements, and gather broad demographic information for aggregate use.
14.1.1 Improve your experience of our Site by gathering statistics. We use the SquareSpace analytics to track how many individual unique users we have and how often they visit our Site. We collect data listing which of our pages are most frequently visited and by which types of users and from which countries.
14.1.2 Remember your preferences when you register for services on the website.
14.1.3 Store your functionality preferences e.g. your page display settings such as font size or page contrast.
14.2 You can turn cookies off but if you do this you may not be able to use all services on our Site. You will, however, still be able to view content.
14.3 For more information about cookies and how to manage them, including how to turn them off, please read our Cookies Policy.
16. LAW & JURISDICTION
Parents or guardians should read this Cookies Policy and explain to any children using this website the implications of this Cookies Policy.
Our Cookies Policy must be read in conjunction with our Terms & Conditions for the Site.
This Cookies Policy applies to all users of, and visitors to, our Site.
'Cookies' are small text files that are stored by the internet browser on your computer, mobile phone or tablet. Websites are able to read and write these files, allowing them to store such items as personalisation details, user preferences or to gather statistical information. They are used by our Site to help you navigate our websites efficiently and perform certain functions. They provide a memory for the website so that when you return to it the website can recognise you and respond appropriately e.g. by remembering your registration password or preferences for services and functionality. Each web domain can only access its own cookies but some web pages may contain elements from multiple web domains.
A visit to our Site may generate the following types of cookie:
- Analytics cookies
- Site display cookies
2.1 Analytics cookies
Every time a user visits our Site, Google Analytics generates an anonymous analytics cookie, which enables us to gather statistical information about site use. These cookies can tell us whether or not you've visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site. These cookies are used for statistical purposes only. If you check to see which cookies you have you can identify the Google analytics ones as they begin with _ut
2.2 Site display cookies
3. TURNING COOKIES OFF
3.1 Cookies help us improve the usability of our Site and help us to provide you with a good service. However, if you would like to turn them off you can do so by changing your internet browser options or preferences.
3.2 Turn cookies off using your Browser tool bar:
Firefox - cookie settings in Firefox are managed in Tools: Options: Privacy. For more information please read the Cookie settings in Firefox help guide
Internet Explorer - cookie settings in Internet Explorer are managed in Tools: Options: Security. For more information please read Cookie settings in Internet Explorer or select Help and then Cookies from your browser tool bar
Chrome - cookie settings in Chrome are managed by selecting the wrench icon on the browser toolbar and then Settings: Under the Hood: Content settings in the Privacy section: Cookies. For more information please read Cookie settings in Chrome
Safari -cookie settings in Safari are managed in Preferences: Security. For more information please read Cookie settings in Safari
3.3 We assume no responsibility for the content of the websites linked on our Site.
4. CHANGES TO OUR COOKIES POLICY
We may revise our Cookies Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in this policy may also be superseded by provisions or notices published elsewhere on our Site.
If you have any queries, comments or requests regarding our Cookies Policy please contact us by email at email@example.com
6. LAW & JURISDICTION
This Cookies Policy shall be governed by the laws of England and Wales and the parties hereto submit to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to our Site or the Printables, or this Policy.