Contact Us

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73 High Street
Chapeltown, Turton BL7 0EW
United Kingdom

We aim to inspire children to read and have even more fun with books.

We have lots of ideas, fun activities and a book ladder challenge for you to enjoy.  All for free!

We love book swaps and have free materials for you to use and some top tips to hep organise your own.

We also have a shop full of lovely goods to help inspire children and aid their development. 

Shop Policies

 

 

 

Shop Policies

Shipping

Processing time
All orders will be processed within 1 - 3 business days.

Estimated shipping times
United Kingdom: 3 - 5 business days
Europe: 3 - 5 business days
Please note that these are shipping estimates and we can't guarantee them.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Payment Options

Secure options
We accept PayPal and secure card payments via Stripe.

Returns & Exchanges

Prenderland Books gladly accepts returns
Contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery
Simply send an email to hello@prenderlandbooks.co.uk

We don't accept exchanges or cancellations
However, please contact us by email if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
    •    Custom or personalised orders
    •    Perishable products (like food or flowers)
    •    Digital downloads
    •    Intimate items (for health/hygiene reasons)
    •    Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shop Privacy Policy

We will only use your shipping and billing address, and contact information
    •    To communicate with you about your order
    •    To fulfill your order
    •    For legal reasons (like paying taxes)